FAQ

Where are we from?

We're a small brand with a big heart. We love all animals - big and small, chunky and slim. We make tees for people who feel exactly the same way. Every shirt is printed and shipped from the United States.

What size should I order?

Our tees have a relaxed, oversized fit - designed to wear loose, not fitted. Shoulders sit slightly dropped with a longer back hem. If you prefer a more fitted look, consider sizing down - the fabric is pre-shrunk, so it holds its shape after washing. Check the size chart on each product page or visit our Size Guide.

What are your tees made of?

Our tees are made from 100% ring-spun cotton at 6.1 oz/yd² - heavyweight, soft, and broken-in feeling from the very first wear. Each one is garment-dyed - meaning dyed after being sewn - which gives it that distinctive, slightly uneven vintage look.

How to care for it:

  • Wash inside out in cold water
  • Gentle cycle, similar colors only
  • No bleach or fabric softeners
  • Tumble dry low or hang dry — high heat may slightly shift the color
  • Iron inside out on medium heat if needed

Will I get a tracking number?

Yes! Once your order ships, you'll get a confirmation email with a tracking number. Check it obsessively or forget about it completely — we support both approaches.

How long does shipping take?

Orders are fulfilled within 3–5 business days, then shipped from the United States. You'll receive a confirmation email with tracking once your order is on its way.

Can I change or cancel my order?

Because every tee is printed on demand, we're unable to make changes once an order has been placed. Please double-check your size and delivery address before completing your purchase.

What is your return policy?

We accept returns within 30 days of delivery, provided the item is unworn and in its original condition. Because our tees are made to order, we're unable to accept returns due to sizing. If the mistake is on our end - damaged print, wrong item, or defective product - we'll replace it at no cost to you. Full details on our Shipping & Returns page.

Still have questions?

Reach out at support@dolcepelo.com — we're real humans and we'll get back to you as soon as we can.